Privacy Policy

Welcome to Mod Pizza (operated via pizz-mods.world). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizz-mods.world, place an order, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of our website and services located in the United States. We comply with applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

If you have questions or concerns about this policy, or about our data practices in general, please contact us using the contact information provided at the end of this document.

1. Who We Are

Mod Pizza operates the website pizz-mods.world and provides food-related services, including online ordering, customer account management, loyalty programs, and related digital interactions. For purposes of this Privacy Policy, references to "we," "us," "our," or "Mod Pizza" refer to the business entity operating this website.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described below.

2.1 Personal Information You Provide Directly

When you interact with our website, create an account, place an order, sign up for our newsletter, or contact us, you may voluntarily provide us with personal information, including:

• Identity Information: Full name, username, or similar identifier.
• Contact Information: Email address, telephone number, billing address, delivery address, and postal code.
• Account Credentials: Username and password (stored in encrypted form).
• Payment Information: Credit card or debit card details, billing address, and transaction information. Note: full payment card data is processed by our PCI-compliant third-party payment processors; we do not store full card numbers.
• Order Information: Details of food items ordered, customizations, order history, and preferences.
• Communications: Content of messages you send us via email, contact forms, or customer support channels, including complaints, feedback, and inquiries.
• Loyalty Program Data: Points balance, reward redemption history, and promotional code usage.
• Dietary Preferences: If you voluntarily provide information about dietary restrictions or allergies, this constitutes sensitive personal information and is handled with additional care.

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, hardware model, unique device identifiers, and mobile network information.
• Log Data: Internet Protocol (IP) address, access times and dates, pages viewed, referring website addresses, and browser activity.
• Usage Data: Clickstream data, pages visited, time spent on each page, links clicked, search terms entered on our website, and navigation patterns.
• Location Data: General geographic location derived from your IP address. If you grant permission, we may collect more precise location data to provide delivery services or find nearby locations.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies. Please refer to Section 8 of this Privacy Policy for more information about cookies.

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you choose to log in or connect your account using a third-party social media account (such as Facebook, Google, or Apple), we may receive certain profile information such as your name, email address, and profile picture, subject to your privacy settings on those platforms.
• Marketing Partners: We may receive information from advertising networks, analytics providers, and marketing partners to help us understand how users interact with our services and to deliver targeted advertising.
• Delivery Partners: Third-party delivery services may share information necessary to complete and track your order.
• Payment Processors: We may receive transaction confirmations and limited payment verification data from our payment processing partners.

3. How We Use Your Information

We use the personal information we collect for a variety of business and operational purposes. Specifically, we use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill your food orders, including delivery and pickup coordination.
• Create, maintain, and manage your customer account.
• Process payments and prevent fraudulent transactions.
• Communicate with you regarding your orders, account activity, and customer support inquiries.
• Operate and administer our loyalty rewards program.
• Accommodate dietary restrictions or allergy-related preferences you have shared with us.

3.2 Improve and Personalize Our Services

• Analyze website usage patterns and customer behavior to improve our website's functionality, content, and user experience.
• Personalize the content and offers you see, including recommending menu items based on your past orders.
• Conduct internal research and development to enhance our products, services, and operations.
• Troubleshoot technical issues and ensure the reliability and security of our website.

3.3 Marketing and Communications

• Send you promotional emails, special offers, coupons, and news about Mod Pizza, where you have opted in or where permitted by applicable law.
• Deliver targeted advertising on our website and on third-party platforms based on your interests and browsing behavior.
• Conduct surveys, contests, and sweepstakes.
• Measure the effectiveness of our marketing campaigns.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us at [email protected]. Note that even if you opt out of marketing communications, we may still send you service-related and transactional communications (such as order confirmations and account notifications).

3.4 Legal and Compliance Purposes

• Comply with applicable federal and state laws, regulations, and legal obligations.
• Enforce our Terms of Service and other agreements.
• Protect the rights, property, and safety of Mod Pizza, our customers, and others.
• Respond to legal requests, court orders, subpoenas, or government authority requests.
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.

4. Legal Bases for Processing (Where Applicable)

Depending on your location and applicable law, we rely on the following legal bases for processing your personal information:

• Performance of a Contract: Processing is necessary to fulfill your order and provide the services you have requested.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and conducting marketing, provided these interests are not overridden by your rights.
• Consent: Where required by law, we rely on your consent for certain processing activities, such as sending marketing emails or using non-essential cookies.
• Legal Obligation: Processing is necessary for us to comply with our legal obligations under applicable U.S. federal and state law.

5. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party vendors and service providers who perform services on our behalf. These include:

• Payment processors (e.g., Stripe, Square, or similar PCI-DSS-compliant processors).
• Cloud hosting and data storage providers.
• Email marketing platforms and customer communication tools.
• Analytics providers (e.g., Google Analytics).
• Delivery logistics and fulfillment partners.
• Customer relationship management (CRM) software providers.
• Cybersecurity and fraud prevention services.
• Advertising networks and social media platforms for targeted marketing.

These service providers are contractually obligated to use your information only for the purposes for which it was disclosed, to maintain confidentiality and security, and to comply with applicable privacy laws.

5.2 Business Transfers

In the event of a merger, acquisition, asset sale, financing, or reorganization of all or part of our business, your personal information may be transferred to the acquiring or successor entity. We will notify you by updating this Privacy Policy and, where required, by email or prominent notice on our website, if your information becomes subject to a different privacy policy as a result of such a transaction.

5.3 Legal Requirements and Safety

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request.
• Enforce our Terms of Service or other agreements, including for billing and collection purposes.
• Detect, prevent, or investigate fraud, security issues, technical problems, or violations of our policies.
• Protect the rights, property, or personal safety of Mod Pizza, our users, or the public as required or permitted by law.

5.4 With Your Consent

We may share your information with other third parties when we have your explicit consent to do so.

5.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, and destruction.

6.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption for data transmitted between your browser and our servers. Sensitive data, including passwords and payment information, is encrypted at rest.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who need it to perform their job functions. All such parties are subject to confidentiality obligations.
• Security Monitoring: We monitor our systems for potential vulnerabilities, breaches, and unauthorized access attempts.
• PCI Compliance: Our payment processing systems are handled by PCI-DSS-compliant third-party providers to ensure the security of your payment card information.
• Regular Audits: We conduct regular security reviews and audits of our data processing and storage practices.
• Incident Response: We maintain procedures for responding to data security incidents, including notifying affected individuals and relevant authorities where required by law.

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you believe your account or personal information has been compromised, please contact us immediately at [email protected].

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights as required by applicable U.S. federal and state law.

7.1 Rights Under the California Consumer Privacy Act (CCPA) and CPRA

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. While we do not sell personal information for monetary value, we may share certain data with advertising partners in ways that may constitute "sharing" under the CPRA. You may opt out by contacting us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information (such as dietary restrictions or financial information) to that which is necessary to perform the services you request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, provide a different level of service, or suggest you will receive a penalty for exercising your rights.
• Right to Data Portability: Where technically feasible, you have the right to receive a copy of the personal information you provided to us in a portable and usable format.

7.2 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request by:

• Emailing us at: [email protected]
• Visiting our website: pizz-mods.world

We will verify your identity before fulfilling your request. We may require you to provide certain information to confirm your identity. We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We do not charge a fee for processing a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

7.3 Authorized Agent

You may designate an authorized agent to make a request on your behalf. To do so, you must provide the authorized agent with written permission signed by you, and we may require you to verify your identity directly with us. We may deny a request from an authorized agent if they do not submit proof that they have been authorized to act on your behalf.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They allow us to recognize your browser, remember your preferences, and gather information about your interactions with our website.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in, place orders, and navigate the site securely.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data, such as which pages are visited most often and where errors occur.
• Functionality Cookies: Allow us to remember your preferences, such as your language settings, saved addresses, or past orders.
• Targeting and Advertising Cookies: Used to deliver advertisements relevant to your interests and to limit the number of times you see the same advertisement. They also help us measure the effectiveness of advertising campaigns.

8.3 Managing Your Cookie Preferences

You can control and manage cookies in various ways. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For more detailed information about the cookies we use and your options for managing them, please refer to our Cookie Policy available on our website at pizz-mods.world.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements.

After the applicable retention period has expired, we will securely delete or anonymize your personal information in accordance with our internal data disposal procedures and applicable law. In some cases, where it is not possible to delete information immediately (for example, because it is stored in backup archives), we will isolate it from further processing and securely delete it at the earliest opportunity.

10. Children's Privacy

Our website and services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect, solicit, or process personal information from children under the age of 13, or from individuals under the age of 18 without appropriate parental or guardian consent.

Our services are not directed to minors, and we do not knowingly allow minors to register accounts or place orders without parental involvement. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will delete that information as quickly as possible.

11. International Data Transfers

Mod Pizza is based in the United States, and your personal information is primarily processed and stored within the United States. Our servers, databases, and service providers may be located within or outside the United States.

If you are accessing our services from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our website and services, you acknowledge and consent to this transfer of information to the United States.

We take appropriate measures to ensure that any international transfers of personal information are conducted in compliance with applicable data protection laws and that adequate protections are in place to safeguard your information. These measures may include contractual protections and reliance on recognized transfer mechanisms where applicable.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or operated by Mod Pizza. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

We may also integrate third-party tools and plugins on our website, such as social media sharing buttons, embedded maps, and payment widgets. These third-party tools may collect information about your use of our website in accordance with their own privacy policies.

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond differently to DNT signals from browsers. However, you can manage your tracking preferences through your browser settings and our cookie management tools.

California residents should note that under California's Shine the Light Law, businesses that disclose personal information to third parties for those parties' direct marketing purposes must either allow California customers to opt out or provide a list of third parties to whom they have disclosed personal information. You may request this information by contacting us at [email protected].

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Post the revised Privacy Policy on our website at pizz-mods.world.
• Where required by law or where we deem it appropriate, notify you by email to the address associated with your account or by a prominent notice on our website.

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. How to File a Complaint With a Data Protection Authority

If you believe that we have not adequately addressed your privacy concerns, you have the right to file a complaint with the appropriate regulatory authority.

15.1 California Residents

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the California Privacy Protection Agency (CPPA):

• California Privacy Protection Agency (CPPA)
• Website: https://cppa.ca.gov
• Address: 2101 Arena Blvd, Sacramento, CA 95834

15.2 All U.S. Consumers

If you believe we have engaged in unfair or deceptive trade practices, you may file a complaint with the Federal Trade Commission (FTC):

• Federal Trade Commission (FTC)
• Website: https://www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)

We encourage you to contact us first before filing a complaint with a regulatory authority. We will make every effort to resolve your concerns promptly and satisfactorily.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your concerns in a timely and transparent manner.

This Privacy Policy was last updated on April 1, 2026 and supersedes all prior versions of this policy. This policy is governed by the laws of the United States, including applicable federal and state privacy legislation. If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions will continue in full force and effect.